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A couple of weeks later I acquired an e-mail telling me that my service request had been acquired, and I could be contacted to set up a service appointment. Two weeks after that, I needed to call Guardsman Customer Service to see why I hadn’t received a name to set up the appointment. I waited on maintain to speak Furniture Ideas to a representative for a half-hour. After they looked up my claim information, they transferred me to another division, that informed me that my claim was denied as a result of the damage I had reported was not lined.
Personal information might be stored confidential and will solely be used to manage your Plan or claim and to determine you if crucial or to contact you with particulars of adjustments to the merchandise you have got bought, meet authorized circumstances or rules and send you advertising and marketing literature. If you don’t want to receive such info please contact Policy Administration at Guardsman on 01235 444747 or [email protected]
a. Guardsman will provide a alternative item of furnishings to your home. If Guardsman agrees to switch a part or your product in full, Guardsman could take ownership of the unique merchandise or part, in the event that they choose to do so. The Plan doesn’t present cover for injury that naturally occurs attributable to regular use and ageing or in your product turning into step by step dirty and out of situation over time.
Your DFS Sofacare Protection Plan covers you for sudden accidental injury (resulting in rips, punctures, scuffs, burns, chips, or scratches), and stains. If you purchased the Recliner and Headrest Mechanism Top Up, this insurance coverage will cover you towards the cost of repairing defects to and/or the failure of handbook or electric Furniture Department recliner actions and mechanisms throughout the Length of Cover. Your furniture is simply lined in case you keep to the phrases and conditions of the plan and have paid the premium.